Privacy policy

1. Who is responsible for data protection in our practice?

In our practice is responsible for data protection and is available to answer your questions:

Bismarckstraße 45-47
10627 Berlin

Telefon: +49 (30) 9599893-20
E-Mail: post@biss45.de
Internet: www.biss45.de


2. Who is appointed as data protection officer (DPO) in our pratice?

In our practice is appointed as data protection officer:
Name: Dr. Frank Gebhardt
Address: Damaschkeweg 1; 39387 Oschersleben
Phone: 04949 4427


3. Which personal data do we collect?

We collect, store, use, transmit or delete the following personal data:
– Interested parties of our website and patients of our practice, who are natural persons
– All other natural persons who are in contact with our practice (e.g. patients' representatives, patients' legal guardians, employees of legal entities, visitors to our website)

We collect personal data from you when you contact us, e.g. by e-mail or telephone, to arrange a treatment appointment.

We process the following personal data:
– Personal information (e.g. first and last name, address, date and place of birth, e-mail address, telephone number, insurance status)
– Data on your online behavior and preferences (e.g. IP addresses, unique allocation characteristics of mobile devices, data on your visits to our website, devices with which you visited our website)

We only collect data on children if they are presented as patients in our practice by their legal guardians.


4. Who may receive your personal data?

If individual functions of our website make use of commissioned service providers, we will inform you in detail about the respective processes in section 5 of this data protection declaration. In this context, we also mention the defined criteria of storage duration.


5. What purpose do your data serve and with what justification may we use them?

If you use our website exclusively to obtain information about our practice, we only collect the personal data that your browser sends to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f DSGVO):
– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (concrete page)
– Access status/HTTP status code
– Amount of data transferred in each case
– Website from which the request comes Browser
– Operating system and its interface
– Language and version of the browser software.

In addition to this data, cookies are also stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in accordance with the browser you are using and through which certain information is transmitted to the site that sets the cookie (in this case, by us). Cookies cannot run programs or deliver viruses to your computer. They serve the purpose of making the Internet offer altogether more user-friendly and effective.

Use of cookies:

a) This website uses the following types of cookies, the scope and function of which are explained below:
– Transient cookies (in addition b)
– Persistent cookies (see c).

b) Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

c) Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

d) You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.

If you wish to make an appointment for a treatment by e-mail or via our contact form, or if you have a question for us, the data you provide (your e-mail address, your name and your telephone number, if applicable) will be stored by us in order to be able to allocate a treatment appointment to you or to be able to answer your request. We delete the data arising in this context after the storage is no longer necessary or restrict the processing if there is a legal obligation to store the data (legal basis is Art. 6 para. 1 sentence 1 lit. b DSGVO).


6. What rights do you have in relation to data protection?

You have the following rights in relation to the personal data concerning you:
– Right to information
– Right of correction or deletion
– Right to restrict processing
– Right to object to the processing
– Right to data portability


7. How can you complain if necessary?

You have the opportunity to contact the data protection supervisory authority responsible for us with a complaint in connection with data processing:
State Commissioner for Data Protection and for the Right of Access to Files of the City of Berlin.
https://www.datenschutz-berlin.de//

8. AI receptionist (telephone assistant)

We provide you with the AI receptionist, a digital telephone assistant from PraxiPal GmbH. All relevant information, including PraxiPal's contact details and details on the processing of data through the use of the AI receptionist, can be found in PraxiPal's data protection information: https://praxipal.com/datenschutz.

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9. Privacy policy

Even if the Tag Manager is only a cookie-less domain that does not access any data, it is advisable to mention this tool in the privacy policy - it may describe the purpose and handling of the collected data. Furthermore, it should be shown which DSGVO-relevant areas the tag manager does not enter.

Professional regulations:
Dentistry Act, Health Professions Chamber Act, Fee Schedule for Dentists, Professional Code
Further information on the professional regulations:
– Professional code of conduct of the Berlin State Medical Association
– Healthcare Professions Act of the State of Berlin

The regulations can be found in the law gazette of the Land Berlin

Responsible for content according to § 5 TMG:
Dr. med. dent. Philipp F. Gebhardt

Medical information:
The content of this page is intended exclusively for introductory information. The information provided does not replace personal professional advice and treatment by a doctor. If a user suffers from health problems, he should arrange an examination appointment with his doctor. On the basis of the information given here, a treatment may not be started, changed or discontinued independently. In particular, the information contained herein may not be used as a basis for independent diagnosis or treatment. The listed practice is in no way responsible for any damage caused by the use or misuse of the information provided here. The user confirms this by staying on this website. Furthermore, we would like to point out that it is prohibited by professional law for us to give a diagnosis or advice by telephone or e-mail. If you have any problems or questions about your health, please contact a doctor of your choice! We do NOT answer any inquiries regarding diagnosis or advice by phone or e-mail! It is not permitted to use the contact data published within the framework of the use of this Internet presence for the transmission of advertising or other information not expressly requested by telephone, fax, letter post or e-mail. This website was compiled with the greatest possible care. Nevertheless, no guarantee can be given for the correctness and accuracy of the information contained. Any liability for damages arising directly or indirectly from the use of this website is excluded, unless caused by intent or gross negligence.

Picture credits
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106476956 © amfroey/shutterstock.com
94879615 © PHOTO FUN/shutterstock.com

Disclaimer:
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